RapidFAX Review
RapidFAX: Fax To Email Review
Designed to meet the needs of home and small offices, RapidFAX is operated by EasyLink, a company which provides messaging and e-commerce services to more than half of the Fortune 100. To individuals and small business, though, RapidFAX offers different packages and price plans to match everything from home to office use, with faxing in volume options. RapidFAX also has a policy clearly stating the monthly costs, with no hidden fees, complemented by a comprehensive set of help pages.
Basically, RapidFAX allows its members to send and receive fax services directly from their emails for a $9.95 monthly fee. The package also includes a toll free number and 30-day free trial period with the possibility to send and receive multiple faxes at one time. The RapidFAX user can send and receive faxes through their email or using the web interface, after they have logged onto their accounts. The service is compatible with Hotmail, Yahoo, Google, and all other major web based email clients.
Whenever a fax is sent, RapidFAX sends a confirmation message to your email address. It also notifies you via email when you receive a fax and you can open the document and read it using Acrobat Reader from your email, or log onto the web interface and read it through your browser. RapidFAX allows you to use multiple names and numbers with a single user account. RapidFAX provides a toll free number at no extra cost.
As for pricing, RapidFAX charges a single tariff for individuals and small businesses, which includes 100 sent and 200 received pages per month. After this monthly allowance, charges are $0.08 within the United States, while prices for international faxes vary from one country to another. Corporate faxing is also available for large amounts of faxing, and RapidFAX gives customers the option of integrating the faxes within Lotus notes. Information and pricing about corporate faxing packages are given via telephone inquiries.
The customer support service can be reached online, via a chat system, or by telephone. RapidFAX offers a manual in PDF format for download, which explains the service. It also has a comprehensive FAQ page that provides answers to most common questions about the service, including billing, account information, spam, and problems sending and receiving faxes.